Effective date: August 5, 2026
Novaréne Aesthetics respects your privacy. This policy explains how information may be collected, used, disclosed and safeguarded when you visit novarene.com, contact us through general website channels or use services linked from this website.
This website policy is separate from any Notice of Privacy Practices that applies to protected health information received in connection with clinical care. Information submitted through a clinical intake form, patient portal or other clinical process may be governed by that separate notice, applicable consent documents and applicable law.
Information we may collect
- Information you provide: your name, email address, telephone number, general inquiry, communication preferences and other information you choose to submit.
- Website and hosting data: our hosting, security and website services may automatically record IP address, browser and device information, access times, referring pages, pages viewed and similar server-log or usage data.
- Cookies and similar technologies: where enabled, cookies or comparable technologies may support website operation, preferences, security and measurement. Browser settings may allow you to limit cookies, although some features may not work as intended.
- Linked-service activity: when you choose online booking or financing, the applicable provider collects the information you submit under its own privacy practices.
How we may use information
We may use website information to respond to inquiries, support requested communications, operate and improve the website, protect the website and our visitors, understand general website use, maintain business records, and comply with legal, safety or regulatory obligations.
How information may be disclosed
We may disclose information to service providers that support hosting, security, website operation, communications, analytics or professional services; when you direct or authorize a disclosure; in connection with a business reorganization; or when disclosure is reasonably necessary to comply with law, protect rights or safety, or respond to lawful process.
Aesthetic Record, Cherry and other third parties
Online appointment requests are handled through Aesthetic Record. Financing applications and offers are handled through Cherry and its applicable financing partners. Information you submit directly to Aesthetic Record, Cherry, a map provider, a social-media platform or another independent service is subject to that service’s own notices, terms and security practices. Novaréne does not receive or control every item of information those services collect.
Sensitive information
Please do not use general website email or inquiry channels to send urgent, highly sensitive or detailed medical information. Use the clinical communication method provided to you for care-related information. Email and ordinary web transmissions may not be secure.
Security and retention
We use reasonable administrative and technical safeguards appropriate to the information and our website operations. No online system, email or transmission method can be guaranteed completely secure. We retain information for as long as reasonably necessary for the purposes described above, to maintain appropriate records and to satisfy legal obligations.
Your choices and requests
You may unsubscribe using the instructions in an optional marketing message or ask us to update certain contact preferences. Depending on where you live and the law that applies, you may have additional privacy rights. We may need to verify a request before acting on it, and some information may be retained where permitted or required.
Children and policy updates
This general website is not directed to children under 13, and we do not knowingly seek personal information from them through general website channels. We may update this policy as our website, services or legal obligations change. The effective date above identifies the current version.
Contact us
For a website privacy question or request, contact Novaréne Aesthetics at info@novarene.com, 440-266-7800, or 8806 Belair Rd, Nottingham, MD 21236.