Effective date: August 20, 2026
We reserve dedicated time for each visit and appreciate prompt communication when your plans change.
Booking an appointment
Appointments may be requested through our online booking page. Appointment requests are subject to availability, appropriate screening and confirmation. Your booking confirmation contains the most current visit details and any terms that apply to the appointment you select.
Financing approval, payment or an appointment request does not determine treatment candidacy. Services are provided only after the appropriate consultation, screening and treatment plan.
Rescheduling and cancellation
Novaréne currently does not require an appointment deposit and does not charge cancellation or no-show fees. If you need to cancel or reschedule, please use the instructions in your booking confirmation and give at least 24 hours’ notice whenever possible so the time may be offered to another client. If this policy changes, the terms displayed and accepted during booking will govern that appointment.
Late arrival
Arriving late may reduce the time available for your visit. When there is not enough time to complete appropriate screening, consent or treatment safely and without disrupting later appointments, we may need to modify or reschedule the visit. Any applicable term accepted at booking will continue to govern.
Clinical and practice rescheduling
We may postpone, modify or decline a service when a clinician determines that treatment is not appropriate that day, when required information or preparation is incomplete, or when circumstances outside the practice’s reasonable control affect the appointment. We will make reasonable efforts to notify you and discuss next steps.
Payments, packages and financing
No appointment deposit is currently required. Prepaid services, packages, promotions, refunds and credits are subject to the written terms presented when purchased. Cherry financing is offered through Cherry and its applicable financing partners; approval and repayment terms are separate from Novaréne’s booking and clinical decisions.
Self-pay cost estimates
Clients who are uninsured or who choose not to use insurance may have a right under federal law to receive a Good Faith Estimate of expected charges for scheduled services. Contact us to request one. An estimate is not a guarantee, and expected charges may change if the planned services or circumstances change.
Contact
Novaréne Aesthetics is open Monday through Saturday, 10:00 a.m. to 6:00 p.m. For scheduling assistance, contact info@novarene.com or 440-266-7800. General messages are not monitored for emergencies.